Our team will properly manage your mission critical service & maintenance contracts so you can confidently focus your attention elsewhere. Our goal is to oversee your critical equipment service with properly certified vendors and ensure successful results 100% of the time. Let us be your maintenance partner for UPS & Battery, Generator, HVAC, and Fire Services.
Facility Gateway Corporation (FGC) appreciates the complexity of managing a comprehensive and effective critical infrastructure and will tailor customized service contracts to your individual requirements and needs. Our Company will serve as your single point of contact to manage your critical power and cooling equipment, contracts, and vendors -- dramatically reducing your burden and increasing time and resources available, so you can focus on the success and growth of your business.
REDUCED WORKLOAD ALLOWING YOU TO APPLY ATTENTION ELSEWHERE
WE HANDLE ALL OEM CONTACT
24/7/365 EMERGENCY RESPONSE
QUICK FSR REVIEW AND DELIVERY
ACCESS TO OUR WEB-BASED FACILITY KEYS PORTAL
FGC can provide service contracts focused on your data center or technical property environment to include PMs, battery replacements, and T&M repair. Our mission critical facility support team will ensure that your critical power and critical cooling equipment is 100% on-line, by implementing and managing a tailored maintenance program that will incorporate your business philosophy.
HOW WE ASSESS YOUR NEEDS TOGETHER -
Our service team starts by communicating on-site with your IT and Facility Managers to learn your goals and maintenance program objectives. We then create a detailed business proposal to meet your specific needs. We then leverage our vendor network to implement your custom service program, which can include any of your preferred vendors in the new contract. Our job is to oversee your method of procedures (MOP), standard operating procedures (SOP), and comprehensive service program to ensure all vendors are performing to your standard. We continually hold them accountable through vendor score carding and review, so you don’t have to worry.
ASSET PORTFOLIOS - Through our extensive post-PM technical review, we will examine your asset portfolio and field service reports to perform life cycle assessments in consideration of capital budgeting requirements and cost saving opportunities, throughout your equipment list.
MAINTENANCE SUPPORT - During any emergency call 24/7/365, our National Operations Center will assess, dispatch, and oversee equipment emergency issues quickly and accurately. We also provide field service reports (FSR) and root cause analysis (RCA), post emergency call. We also implement necessary next actions with any pre-approved vendors and field engineers. All MOPs and SOPs are followed 100% of the time.
HYBRID CONTRACTS - Our service team can design a hybrid maintenance contract for all major asset categories to include UPS systems, battery, power generators, switchgear, HVAC cooling systems, fire suppression and other mechanical systems. Our vendor network includes OEM, third-party service companies, and FGC technicians placed on-site for expert support.
ADDITIONAL SERVICES - As part of our mission critical facility support services, FGC can assist with data center design and construction, including the expansion of your existing data center. We can also assist with asset disposition as needed. Call for details.