Third party UPS maintenance for Eaton units keeps your device running safely and prevents facility downtimes. We offer emergency services, preventive maintenance, technical support, and outsourced NOC monitoring.

With our preventive maintenance plans, we evaluate the Eaton UPS unit to check for wear-and-tear and failing components. We also assess the capacity of the battery storage units to determine if they are capable of providing the necessary power to handle the overall load of your connected devices. We perform repairs and replacements immediately by having all the parts that are designed for Eaton systems.

By performing preventive maintenance and having a selection of maintenance plans suitable for your operations, your UPS maintains full functionality to handle any type of power anomaly.

Customers can also get emergency repair services. While preventive maintenance can keep your system running, sometimes an unexpected occurrence happens where the Eaton system malfunctions or fails. With field engineers located nationally, we are available 24 hours a day and 7 days a week. Our National Operations Center (NOC) will evaluate the type of emergency you are experiencing and send out a technician to the location.

Another type of UPS maintenance service that we provide is billable technical support. Sometimes, you may have a problem or concern that doesn't require a field engineer to be dispatched to the facility. In these instances, we offer phone support to provide you with answers to technical questions. We also provide troubleshooting support and can provide minor repair walkthroughs with your staff to get your Eaton UPS working properly.