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    Vertiv UPS Emergency Repair Service

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    24/7 UPS System Support

    Vertiv UPS units provide instant backup power to run all connected devices. Yet what happens when the system goes out? Facility Gateway Corporation provides Vertiv UPS emergency repair service when your unit experiences any type of common or uncommon issue. Ensure that your equipment stays online even when the power goes out with our expert 24-hour repair solutions.

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    Immediate Vertiv Emergency Repair Solutions

    While proactive maintenance services allow you to keep your Vertiv UPS, including Liebert models, running at an optimal level, there are times when a failure happens that is outside of your control. When your operations come to a standstill due to a power outage and your UPS isn't working, you need dependable and reliable UPS emergency repair services. At FGC, we have expert technicians stationed nationwide. They can be out at your site quickly to perform 24/7 emergency repair services to get your Vertiv UPS running again.

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    Common Vertiv UPS Problems Requiring Emergency Repair

    The types of issues that can impact a Vertiv UPS system can vary and may not be immediately noticeable. Our trained technicians will troubleshoot your system to identify the issue, then use the appropriate Vertiv replacement parts. Here are some common issues that can impact a Vertiv UPS unit.

    Power Fluctuations and Failures

    While the Vertiv UPS provides emergency backup power to connected devices, the system itself can experience power fluctuations and failures. We can check connectors, inverters, and other components for damage and/or wear and tear that could cause these issues.

    Battery Management Failures

    The Vertiv UPS system itself may work perfectly fine, yet the battery packs could experience failure. Unbalanced battery cells impacting capacity, cell swelling, high temperatures, and dangerous thermal runaway are just several issues that could impact your batteries.

    Inverter or Rectifier Issues

    UPS rectifiers convert AC power to DC power, while inverters convert DC battery power back to AC for connected devices. These components are essential for the UPS to function during outages. Quickly identifying failures can minimize downtime and ensure the UPS operates effectively during power failures.

    Fan or Cooling System Failures

    Fans or cooling systems expel the hot air generated by the working components inside the UPS, maintaining optimal operating temperatures. If these systems fail, excessive heat can build up, potentially causing severe damage to internal components, degrading the battery's capacity, or even leading to system shutdowns.

    Facility Gateway Corporation's Vertiv Liebert UPS Maintenance Process

    The moment a failure occurs with your UPS, Facility Gateway Corporation springs into action to address your concerns. We provide maintenance contracts that best fit your company's operations and UPS usage.

    24/7 Emergency Support Nationwide

    FGC has technicians stationed nationwide to provide emergency services round the clock. We also offer billable technical support.

    Certified Vertiv UPS Technicians

    Our technicians are thoroughly trained to provide the best solutions for your Vertiv UPS systems. We handle all Vertiv UPS, including Liebert models.

    On-site Diagnostics and Immediate Solutions

    We don't have to take the UPS system back to our service centers. Instead, we perform all diagnostics on-site to figure out the issue.

    Genuine Vertiv Replacement Parts for Fast Repairs

    Here at Facility Gateway, we use genuine Vertiv replacement parts. This process ensures that the components will seamlessly interact with the UPS unit and allows us to make our repairs as fast as possible to reduce downtimes. Let us bring your Vertiv UPS back into working order.

    Contact Us Today

    We've Got You Covered

    Contact Facility Gateway Corporation (FGC) today for emergency UPS & battery service needs. We guarantee a fast and professional response nationally. All OEMs support FGC and we are able to bring them to your site when it makes sense.

     

    Just give us the word and we will dispatch our local Field Engineer. Until your UPS is back online, we will stay on site and work so you do not have additional downtime.


    We work under a competitive hourly rate until we have reached your pre-approved amount. Our promise is not to exceed the amount and bill more after a job is complete.


    For any emergency service needs, call 866-255-6030, 24/7/365 days a year. Our United States based NOC (National Operations Center) will assess, dispatch, and oversee equipment emergencies quickly and accurately. We provide FSR (field service report) support and RCA (root cause analysis) after an emergency call. With your authorization, we implement any necessary next actions or repairs with our local Field Engineers. Our technicians average 20+ years of experience and work on all UPS makes and models.  All MOPs and SOPs are followed 100% of the time.

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    All Industries

    Get in touch with us today to see how we can help you with your Mission Critical UPS needs.

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    Ready to work with us?


    We have emergency service available 24/7/365 nationally. Call our U.S. based NOC at 866-432-1711. Let us be your partner for uninterruptible power supply services.

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