(866) 432-1711
We've Got You Covered
Contact Facility Gateway Corporation (FGC) today for emergency UPS & battery service needs. We guarantee a fast and professional response nationally. All OEMs support FGC and we are able to bring them to your site when it makes sense.
Just give us the word and we will dispatch our local Field Engineer. Until your UPS is back online, we will stay on site and work so you do not have additional downtime.
We work under a competitive hourly rate until we have reached your pre-approved amount. Our promise is not to exceed the amount and bill more after a job is complete.
For any emergency service needs, call 866-255-6030, 24/7/365 days a year. Our United States based NOC (National Operations Center) will assess, dispatch, and oversee equipment emergencies quickly and accurately. We provide FSR (field service report) support and RCA (root cause analysis) after an emergency call. With your authorization, we implement any necessary next actions or repairs with our local Field Engineers. Our technicians average 20+ years of experience and work on all UPS makes and models. All MOPs and SOPs are followed 100% of the time.
Widespread Regional Coverage
Our Wisconsin-based NOC is staffed 24 hours a day, every day. Our analysts are experienced, knowledgeable, and connected. We are moments from dispatching a quality technician to your site at any time, and if you need phone tech support in the middle of the night, FGC has you covered.
We're Always Ready
Have a UPS Emergency?
866-255-6030
What We Provide
Local Experienced Technicians
Not all technicians are created equal. Some technicians may have the intellect but lack the practical hands-on experience to PM your equipment. We believe in hiring dedicated technicians that average 20+ years of experience.
National Coverage
FGC provides UPS service in all 50 states and
some areas of Canada. Whether it is a PM
contract or Emergency service, FGC has you covered.
Fully Stocked
Batteries & Parts
As your service provider we cannot properly do our jobs without access to batteries and parts. We stock several million in parts, batteries, and replacement equipment nationally. OEM certified or vintage third party, FGC has the parts to ensure this highest UPS uptime.
Emergency Repair Services
Created by Facility Gateway Corporation, Keys is a patented facility asset management software platform designed to keep all of your facility management operations and maintenance records in one centralized location.
Performance Tracking
Within the Facility Keys™ asset management software operating platform, KPIs (Key Performance Indicator) rate our performance as your facility management support company.
Vendor Management
We track performance criteria such as the number of PMs (preventive maintenance) scheduled/re-scheduled per month and emergency call performance and resolution.
Asset Management
Facility Keys™ asset management software saves time and eliminates paper chasing by keeping a complete list of your facility management reports and documents at your fingertips.
Site Information
View a snapshot of all sites in one location and the number of assets per site, along with details like location, manufacture, upcoming schedule, and data center performance.
Procurement Management
View all quotes, purchase orders, and invoices related to each site and specific asset. This feature can possibly help lower your current price of procurement by streamlining your strategy.
Learn more about
Facility Keys™
What Our Clients Have to Say
We've Got You Covered.
We have emergency service available 24/7/365 nationally. Call our U.S. based NOC at 866-432-1711. Let us be your partner for uninterruptible power supply services.
Emergency Services Page Contact Form
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